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How to Shop with Bertie's
Fill your basket
Browse the categories or search by keyword to find items.
Click the product image or title for detailed information.
Adjust quantities using + and -.
Click 'Add' to place items into your basket.
Click
view basket
to change quantities or remove items.
Book a delivery
Click
Delivery
. Register/Login if you haven't already done so.
Reserve a delivery slot from those available.
Your delivery slot is now reserved for two hours.
Checkout
Proceed to
Checkout
and enter your payment card details.
Use the comments box for any delivery instructions.
Click 'place order' and enter your
3D Secure
password.
We will confirm your order on screen and by email.
Money for your order is not taken until the date of your delivery.
Favourites
To make your next shop quicker, products that you have previously ordered
appear under 'Previously Ordered' and 'Last Order' in your
account
.
Card security
Your payment card details are stored with
Sage Pay
. We don't see them at any time.
For more information on card security please read our
Security Policy
.
Further Assistance
If you would like to adjust quantities, add new items or remove items from your order, please go to
"Your account"
and
"View / edit current orders"
. For addition help follow this walk-through...
Modify My Order
.
If you need help with anything else, please
email
us.
For more information please see our
terms
and
delivery information
pages.
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