Here are some of the kind comments passed on to us from our satisfied customers. If you too are happy and would like to tell us about it, please feel free to post a review on Google or simply send us an email. Your feedback is welcome.

• 10/07/2024 Ray - Wateringbury

  Logs delivered and my thanks to your helpful driver and the excellent delivery instructions you provided him with.

• 29/02/2024 Matthew - Kings Hill

  Thanks for fantastic service (& logs) as usual!

• 04/12/2023 Denise - Penshurst

  Thanks for your wonderful service and excellent delivery driver.

• 27/10/2023 Sylvia - Pevensey Bay

  Ed was fantastic! He stacked 2 bags in 15 min! I was so impressed! See you again next year!

• 14/09/2023 Jane - Hastings

  Thank you so much for my logs this morning.
  Ed arrived at 7.30 and put my logs just where I wanted them - such a kind and helpful man.
  What a service.
  Thank you so much

• 12/08/2023 Tayeba - Wadhurst

  Just wanted to say thank you for the delivery. The guys moved my bins to make sure the logs were stored perfectly and I was able to still park my car.
  The quality of the logs are great also - as they were last year. Really happy customer!

• 10/08/2023 Peter - Edenbridge

  Thank you for the logs this morning. They look great, as usual. Excellent and helpful delivery driver too. Neighbours very pleased!
  Thank you very much.

• 04/08/2023 Josh - Crowborough

  Just a note to say I received my first load of logs from you today and they look great.
  Many thanks to your delivery chap as well, he put them just where I wanted them.
  Many thanks and I will be back.

• 25/05/2023 Pat - Bexhill-on-Sea

  Thank you for my delivery, can I just say how good your driver was. Very efficient and polite.

• 04/04/2023 Louise - Brighton

  Please say thanks to your driver and sorry we didn’t quite catch him! As ever, very happy with you and your great logs!

• 24/03/2023 Neil - Tunbridge Wells

  Thanks again for the logs - I would like to say how good your driver was today very friendly and helpful - a real credit to your business.

• 22/03/2023 Louise & Lance - Brighton

  Thank you so much for our delivery this morning - we are so happy - the whole house smells wonderful and the stove is burning beautifully - you are our absolute favourites.

• 27/02/2023 Malcolm - Peacehaven

  Thank you, you gave a very good service and very good logs.

• 23/02/2023 Dave - Maidstone

  Logs are great thanks, very happy with the delivery, we will want to order more at some point.

• 08/02/2023 Paul - Sevenoaks

  I meant to say my last log delivery, 9th January, was the best ever. Thank you.

• 16/12/2022 Paul - East Grinstead

  Just wanted to say thank you for the latest delivery especially in this treacherous weather, the logs have also been perfectly stacked.
  Thanks again and wishing you all a fab Christmas.

• 09/11/2022 Simon - Maidstone

  Please can I thank and commend Ed who delivered two enormous bags this morning and single-handedly moved them into the garage for me.
  Such nice friendly service is increasingly rare these days so hence this email to draw attention to him.

• 14/10/2022 David - Eastbourne

  Just a note to say thank you. Great service and new log store looks better full!

• 29/09/2022 Judith - Maidstone

  I just wanted to say how pleased I am with the logs delivered yesterday. Your driver was very good and careful in reversing into a difficult driveway and he put the logs as far back as he could to make it easier for us to take them round to the store.
  I am particularly pleased with the regular length of the logs as they have stacked so much more securely than when they are variable lengths.
  I lit my first open fire of the season yesterday and we tried some out. They burnt beautifully and gave out good heat with no spitting.
  I will definitely use you again and refer you to other people.

• 14/04/2022 David - Kemsing

  Please would you give a big pat on the back to the delightful chap who delivered and stacked our logs last week.
  He really is a credit to your firm, polite hard working and very fast. He did a great job!

• 01/03/2022 Lisa - Tunbridge Wells

  Thank you!
  I have been very pleased with the last lot of logs I had from Berties. It’s good to know I’m getting good logs. I’ve already recommended you to a friend.

• 24/12/2021 Simon - Tunbridge Wells

  Just a quick note on the exceptional service by the driver today.
  He was brilliant and went out of his way to get the bag in the right place.